Like Zombies single-mindedly trolling an apocalyptic wasteland for brains, the wealth managers are coming. They’re staggering all over Silicon Valley with dollar signs in their sunken, dead eyes, muttering, “New millionaires.”
There is an interesting cultural clash between Wall Street and Silicon Valley– two ecosystems that speak fundamentally different languages but need each other to survive nonetheless. There’s the pressure between CEOs wanting to build a company for the long term and Wall Street obsessing quarter-to-quarter. And there’s Wall Street’s general derision of founders who want to “change the world” not just make billions and sit on a beach.
But the part of Wall Street that Valley entrepreneurs may hate the most is the army of wealth management experts that come out of nowhere once there’s a whiff of an exit. It’s a brute force attack of pitches. And the more you make– the bigger the onslaught of zombies. Wave-after-wave-after-wave of emails and calls starting “Dear (fill-in-the-blank), Congratulations on the success of (fill-in-the-blank)!….”
And the New York Times reports that this time, the firms are hiring up in Northern California, planning on being more aggressive, leveraging social media to attack you on even more fronts. “Someone’s going to capture this wealth,” said Derek Fowler, a wealth adviser at Morgan Stanley told the Times gleefully. “We just want to make sure we’re out there.” (I’m pretty sure he added, “Braaaaaiiinnnnsssss.”)
And the worst part is, newly minted millionaires actually need money management, so invariably the zombies are rewarded. As any zombie aficionado knows, that only brings more zombies.
Really, it’s just awful.
How do I know? Not because I’ve ever made millions. But back when I outed how much Tony Hsieh made from Zappos, he decided to exact revenge. He set an outgoing email and voice mail saying that I was handling all his investments. He gave out my contact info and added that I really preferred phones calls and in person visits to email pitches. (If you want to go this route, I was going to suggest taking your revenge out on Jack McKenna instead of me. But his author page has disappeared from TechCrunch. Has Jack quit too?)
But there’s another way to combat the zombies: Manage your new riches on Wealthfront instead. Last December, the site launched a new Online Investment Advisor aimed at precisely this audience.
I’ve long been bullish on Wealthfront, because I like the company’s long-term focus and its emphasis on killing middlemen who extract ridiculous and hard-to-understand fees. Sooner or later the Internet has to disrupt the finance world, beyond just facilitating stock trades. It’s one of the last industries to fall.
The question is whether Wealthfront will be another pioneer with arrows in its back or a big winner. This year and this new product direction will be the company’s big test. If anyone is going to take the chance on a radically new way to manage money, it’ll be Valley insiders who tend to trust the Web and loathe the zombies.
To that end, it doesn’t hurt that Wealthfront is funded by the same Valley elites that fund all those companies going public, including partners from Andreessen Horowitz, Benchmark Capital, Index Ventures and Kleiner Perkins Caufield & Byers.
(Disclosure: We are funded by them too, but as writers, we have no wealth to manage.)
Original zombie photo by Daniel Hollister; used under Creative Commons Attribution license.






[...] addition to Wealthfront, which I’ve I’ve written a ton about, an interesting player in this market is Personal Capital, which launched last September. [...]
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Like[...] one level this is self-serving as Wealthfront hopes to sell very modern wealth management tools to this generation of profit seekers. But for Rachleff, this is about much more. He wants [...]
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Like[...] continues to fight the New York-based, suited-up wealth management zombies with the thing Silicon Valley does best: Technology. The online financial company is making a big [...]
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LikeNew study by SFSU discovered there's a new strand of flies that turn bees into zombies...just sayin'. Heard it on NPR the other day :-P
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LikeGreat Story about Tony Hsieh! But why push wealthfront? This just seems like a planted story for a losing company. Wealthfront has changed its story 10 times in the last 2 years and not much to show for each model.
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LikeWould Personal Capital (www.personalcapital.com) would be better suited as a comparison to the typical Wall St shops.
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LikeWriting a fluff piece about a company your investors are invested in is a great way to please your investors, but not a great way to establish credibility with your early readers.
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LikeI think we're all just supposed to hammer the Like button.
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LikeIn particular portfoliosolutions.com has the same fee structure (0.25%) as Wealthfront but involves real people. The founder of that firm is a famous author (Rick Ferri) and a big advocate of passive investing.
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LikeIf you are already rich never take huge risk with your money. Take 10-20% of that and use it for risk ventures (angel investing, your next startup or even day trading). Invest the remaining in low cost index funds (50-50 moderate allocation) with occasional re-balancing. The goal is to just grow it 3-5 points above inflation in a 15-30 year period with as minimal risk as possible. If you want, hire a advisor specalizing in index funds. Since this is passive investing their fees should be in the 0.25 to 0.5% range!. Good examples of this kind of advisors are portfoliosolutions.com or ifa.com
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LikeWhat kills me about these guys is that they've pivoted three times now. Their first iteration was our "geniuses can beat the market" to "our managers can beat the market" to "be the market, watch the fees" -- each time burning clients who had money invested the "old way". I like the site, it's pretty but these seem like pretty big strategic/philosophical changes for someone who's supposed to be consistently giving advice about money.
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Likeexactly! Pando needs startups to push and this seems like a PR piece for wealth front
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LikeAgreed.
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LikeThis isnt an article. It's a fucking infomercial. I'll stick to my advisor who provides 20+% annual returns with a 1% fee.
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Likewho's your advisor with 20% annual return - he's beating most MM by 13%+.....questions, questions...
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Likehe isn't taking on any new clients, but he deals in risk arbitrage and specific dividend stocks going ex-div.
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LikeLove the post sarah! - This whole thing is cool and congrats.... Here's a funny podcast from the team guys at thecitywrites.com, Its all about the ZOMBIE APOCALYPSE.....LOL. http://thecitywrites.com/2011/12/16/the-city-writes-podcast-zombie-apocalypse/
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LikeFirst things first - LOVE the Tony Hsieh story. Made my day!. At any rate a fantastic post, and I love the comparison of the every day so called 'wealth manager' to zombies. That is a big problem with the industry, the easy route for anyone who believes they can make a buck helping those with a certain amount of cash flow to make more of their money is to simply do what you describe here. Put an ear to the ground, listen for some big new distribution of freshly printed dollars, and get those assets under management asap in order to being collecting the associated " ridiculous and hard-to-understand fees". In my line of work (I am an independent financial advisor I'll admit but offering alternative approach to what you've described here) I find that how one handles money is like religion. There are ideological and philosophical debates over it and ultimately for every one guy or gal out there that understands you can't beat people into submission in order to 'see the light' of their approach, there are probably 100X more that think 'beat into submission' is a good approach. I literally just wrote about this the other day http://info.abetterfinancialplan.com/blog/bid/91020/Your-Independent-Financial-Advisor-Should-Empower-Not-Control At any rate, hope you don't mind me dropping in on the conversation! Congrats on the launch of Pandodaily, and thank you for the heads up on Wealthfront. The 'zombies' would do well to pay attention to the disruption that looms over their line of work!
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LikeI wonder which SV trend is worse - zombie money managers riding the coattails of baby millionaires, or PR reps who play at being journalists while pimping somebody's product or service.
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Like"And the worst part is, newly minted millionaires actually need money management, so invariably the zombies are rewarded. " Why would any decently succesful entrepreneur need a wealth manager? Why would any sensible person in general need one? The track record and supposed "skills" of these people speak for themselfes: They generally, on average dont beat indices and they try to market to you by explaining basic finance principles, which you can learn with one or two classes or books on the subject. At most. And often they dont even do that explaining very well.
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LikeThis concept makes a great claim: we charge less than the wealth management companies do. The only thing they forgot to mention is that their lower fees are not really true, because when you buy mutual funds, there are hidden fees involved that off-set and negate their claim of lower fees. That is buried into the price of the mutual fund. In essence, it probably winds up being a wash.
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LikeNice fella in the picture, is he single? :-)
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LikeThe comment at the bottom of the linked-to article by Colin Summers (http://dealbook.nytimes.com/2012/01/15/in-silicon-valley-the-ripe-scent-of-new-money/?comments#permid=23) makes me think this is a fancy PR piece. What's the relationship between Sarah Lacy and WealthFront?
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LikeNot a "critically neutral" one, that's for sure!
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LikeIf you were smart enough to negotiate a successful startup exit, you certainly can manage your own money. This may not be true for employees of companies that went IPO, but in general those have their own internal wealth management classes. For founders, just pick up A Random Walk Down Wall Street by Burton Malkiel and go from there.
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LikeSounds about right. The condescention is so thick.
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LikeAs they say...the simplest way to make a small fortune is to start with a large one. A few of my personal experience with wealth managers: "Don't buy gold" (it was $225/ounce), "the Australian dollar will settle at 72c" (now parity with $US or better), "invest in this great new Fund" (down 30% over five years). You'll hear it over and over from folks with real life experience: Diversify. But don't do it with a commissioned manager picking points from your pocket. And be humble - you might have worked damned hard, but had you taken a job with Company X, or that earlier all-stock buyout from now shuttered Company Y the outcome would have been so very different.
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LikeAmen. If you don't take the time to learn how to manage and invest your own money then you deserve the kind of returns these "fund managers" provide.
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LikeGreat post!
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Likevery nice!
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LikeEven tech geeks can get a taste of what life is like for pro-athletes ;-) Most NFL players end up broke within a few years of leaving the league because they have no concept of how to manage their wealth. I'd be curious to see stats of this variety for people who have recently come into IPO wealth (ie Googlers, etc).
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Like