On Monday I broke my third iPhone in the last six months. These slippery devils have now shimmed into puddles, toilets, and in this most recent case, off my lap and onto concrete. I know, I need a case. I bought two Monday, so stop with the lectures.
I am working in Vegas this week, so instead of my usual trip to the Union Square – Genius Bar (holla, guys!) I went to the Apple Store out by the Vegas airport. We didn’t have an appointment, and the service was tremendous. They worked us in and were incredibly nice.
And yet, there was someone standing behind me that was nit-picking about it not being even better. She said to another disgruntled customer the line something you hear a lot when you eavesdrop in Vegas, “Well, I work for the company that has the best customer service in the world so…” Continue reading
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