Unfazed by #myNYPD disaster, the NYPD turns to social media to hear public complaints
No matter how many times the New York Police Department is burned when it tries to reach the public on social media, it still seems to believe the disconnect between officers and the public can be bridged with a hashtag or status update.
The New York Times reports that the NYPD wants to provide the public with a platform through which they can air their concerns -- so long as those concerns are centered on abandoned bikes, traffic congestion, and other minor issues.
I suspect New Yorkers won't restrict their complaints to those issues. Just look at how the NYPD's attempt to encourage people to post images of themselves hanging out with police officers with the #myNYPD hashtag turned out. I'll give you a hint: like similar efforts, things didn't go particularly well.
At least there's something funny about all this -- the NYPD wants to learn how to engage with people on social media by studying airlines. While that usually turns out well (I've had to harass my fair share of airlines on Twitter) the NYPD might want to choose to emulate something with fewer, erm, viral mishaps.
And now we know what NYPD commissioner William Bratton is doing with his time: seeing how many people are worried about bikes and traffic and potholes. That's definitely more interesting than listening in on dozens of microphones.