SF luxury bus service Leap accused of replacing wheelchair ramps with leather seats
A complaint filed last month alleges that Leap, San Francisco's premium luxury bus service, discriminates against people with disabilities because its vehicles don't accommodate wheelchairs.
According to the San Francisco Chronicle, the complaint alleges that Leap is violating the Americans with Disabilities Act of 1990.
The Chronicle also reports that Leap purchased busses with wheelchair ramps and fold-up seats, but replaced those accommodations with "bar-style seating and plush leather armchairs," presumably so it could charge more for its service.
Leap claims its service has "taken the hassle out of getting to work." It offers more space than most busses, allows people to purchase amenities, and makes up-to-the-minute information about its busses available via smartphone apps.
It also claims in its terms of service that it's "not a transportation carrier," nor does it "provide transportation services." Those tidbits are probably meant to protect Leap from complaints like the one I'm writing about this very moment.
There was always a chance Leap would be targeted for offering "expensive" (read: $6) bus rides in a city where the friction between startup employees and everyone else has escalated into full-blown protests over the last few years.
But those class-based complaints could have been ignored; plenty of services charge people more money for an ostensibly better product.
This complaint is different, however. And even if Leap becomes in full compliance with the ADA, there are still news reports out there showing that the company quite literally ripped out wheelchair ramps so the "techies" people hate so much could sit in plush leather seats on the way to their high-paying startup gigs.